It’s a keepsake necklace presented with a printed message card—your words + a beautiful piece, ready for a tear-worthy unboxing.

U.S. orders typically arrive in 5–7 business days. Canada/EU: 5–12 business days. Personalized items may need +1–3 days to make. You’ll get tracking by email as soon as it ships.

From our U.S. facilities (Florida, Nevada, or Michigan), depending on stock and your location.

Yes! Look for “Personalize” or “Photo Upload” on the product page. We print exactly what you enter, so double-check spelling and image quality before checkout.

You’ll receive a tracking link via email/SMS when it ships. You can also use Track Your Order in the menu with your email + order number.

No prices in the box—perfect for gifting. The packing slip shows the order number only.

Non-personalized items: 30-day returns in original condition.

Personalized/Photo items: final sale unless we made an error or the item arrives damaged.

If there’s any issue, we’ll make it right—reach us and include photos so we can help fast.

Email us a photo of the issue and your order number. We’ll replace it ASAP.

Yes—rates and times are shown at checkout. Duties or taxes (if any) are collected by your local carrier.

We’re happy to help! support@agproductsllc.com

(Please include your order number for the quickest reply.)